Welcome to MefistoFiles Ltd. Your privacy is important for us.
By using the Service, you are expressing your agreement to this Policy and the processing of your data, including your personal information, in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service.
Information Collection and Use
MefistoFiles information as described below. MefistoFiles’ primary goals in collecting and using information is to improve our Service and create reports for internal use.
While you are browsing MefistoFiles’ Sites, your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language and referring Web site addresses may be logged automatically. We may use this information to monitor, develop and analyse your use of the Service. In addition, we may ask you to submit and we may process data that is personal to you, including but not limited to your user name and e-mail and mail addresses. We may use this information to provide you services. We may use your email address to contact you about your experience with MefistoFiles’ Sites and notify you about support upon request.
When you use any of the MefistoFiles games or applications on a service platform, we may collect and record certain information such as the version of your operating system (“OS”), your device language, and your location (based on your Internet Protocol (“IP”) address). This information is useful to us for troubleshooting and helps us understand usage trends.
We may collect your location based information for the purpose of providing you with the correct version of the application. We will not share this information with any third party. If you no longer wish to allow us to track or use this information, you may turn it off at the device level.
We may collect your email address when you contact our customer service group and we may use that email address to contact you about your gaming experience with MefistoFiles games. If you no longer wish to receive certain email notifications you may opt-out at any time by following the unsubscribe link located at the bottom of each communication or by emailing us at firstname.lastname@example.org.
Game Data Collection
Whenever you play our games, we collect data about all of your interactions with the game. This information may be associated with your IP address for the purpose of providing you our Services and improving them. This data is stored within Unity Analytics.
Sound Data Collection
MefistoFiles games may use the microphone to record sounds in order to detect your breath. MefistoFiles will save data within Unity Analytics such as the volume level and the noisiness of the sound signal, but never audio samples from the user.
A cookie is a small text file that we transfer to your computer and/or device, to identify a user’s computer/device and to “remember” things about your visit, such as your preferences or a user name and password. Information contained in a cookie may be linked to your personal information, such as your user ID, for purposes such as improving the quality of our Service, tailoring recommendations to your interests, and making the Service easier to use. You can disable cookies at any time, although you may not be able to access or use features of the Service.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit within the mobile application.
Third Party Services
How We Use Information
We use information collected through our Service for purposes described in this Policy or disclosed to you in connection with our Service. For example, we may use your information to:
- operate and improve our Service;
- understand you and your preferences to enhance your experience and enjoyment using our Service;
- respond to your comments and questions and provide customer service;
- provide and deliver products and services you request;
- send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
- link or combine it with other information we get from third parties, to help understand your preferences and provide you with better services.
Disclosure of Your information
MefistoFiles does not share your personal information except as approved by you or as described below:
- MefistoFiles may engage other companies and individuals to perform services on our behalf. Example of these services include analysing data and providing customer support. These agents and service providers may have access to your personal information in connection with the performance of services for MefistoFiles.
- We may release your information as permitted by law, such as to comply with a subpoena, or when we believe that release is appropriate to comply with the law; investigate fraud, respond to a government request, enforce or apply our rights; or protect the rights, property, or safety of us or our users, or others. This includes exchanging information with other companies and organisations for fraud protection.
- MefistoFiles may share your anonymous information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company.
- We may share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties.
Changes to the Policy
MefistoFiles takes reasonable measures to protect your information from unauthorised access or against loss, misuse or alteration by third parties.
Although we make good faith efforts to store the information collected on the Service in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Access to Personal Information
If your personal information changes, or if you no longer desire our service, you may correct, update, or delete inaccuracies by making the change within your account settings or by contacting us at email@example.com. We will respond to your access request within 30 days.
We will retain your information for as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at firstname.lastname@example.org. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Our Policy Regarding Children
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to use our Service. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal information. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 13, please contact us at email@example.com.
We may transfer information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and you consent to the transfer of information and the use and disclosure of information about you, including personal information, as described in this Policy.
OPTING OUT OF BEHAVIOURALLY TARGETED ADVERTISING AND ANALYTICS
Below you can find a list of MefistoFiles’ analytics within our services. For more information about their privacy practices and opt-out possibilities regarding analytics, please visit the links below. Please note that opt-outs are specific for each browser and device.
2.11 Design House, 108 High Street. Manchester M4 1HT, UK
If you have any questions about this Policy, please contact us at firstname.lastname@example.org.